"We contracted Rx RemoteSolutions for our night pharmacy service in June of 2010.

During the RemoteSolutions’ implementation, pharmacists took the time to learn our pharmacy system and were conscious of the impact of “a less than adequate knowledge of our system” would have on the provision of patient care.  The RemoteSolutions Implementation Manager assisted in one of the smoothest implementations of a complex venture I have experienced. And, most especially important to me, had a focus on the end users of the system; the nurses.

Our hospital had used another night pharmacy or remote pharmacy order entry service before moving to RemoteSolutions. We struggled with the other company in many aspects from delay of services to frequency of error. Switching to RemoteSolutions has been such a positive change. The implementation was smooth with calls in the evening and checking with all the patient care areas and the Nursing Supervisor.  Since then, there are frequent follow-ups to assure there are no problems. I have checked with both my Nurse Managers and Nursing Supervisor and all say everything is going well.

It has been only a short time, however since we’ve had RemoteSolutions taking care of our pharmacy needs at night. The service has been exemplary."

VP, Patient Care Services
60+ bed acute care hospital in Vermont